Ycall Child Safety Policy

Child Safety Policy

Effective Date: July 16th

Contact Email: hermawandevi219@gmail.com

We are committed to protecting the safety, dignity, and well-being of children on our platform. This Child Safety Policy outlines the key principles, prohibited behaviors, and enforcement actions we take to create a safe environment for minors.

1. Commitment to Child Safety
  • We uphold strict standards to prevent child abuse, exploitation, and any conduct that may harm minors.
  • We implement age‑appropriate protections, including content filtering, restricted feature access, and behavioral safeguards.
2. Age Verification and Access Control
  • Users are required to provide accurate age information during account registration.
  • Users under the age of 13 (or higher if required by applicable laws) are prohibited from accessing our Services without verified parental consent.
  • Certain features (e.g., live streaming, direct messaging, location sharing) may be restricted or disabled for underage users to mitigate potential risks.
3. Prohibited Content and Behaviors

We strictly prohibit:

  • Sexual exploitation, abuse, or grooming of minors
  • Creation or distribution of child sexual abuse material (CSAM)
  • Manipulative or targeted advertising directed at minors
  • Acts of violence, harassment, or bullying against underage users
  • Any content that sexualizes or objectifies minors

Violations will result in immediate account termination and may be reported to relevant authorities.

4. Moderation and Content Control
  • User‑generated content is reviewed through a combination of automated detection systems and trained human moderators.
  • Harmful content is promptly reviewed and removed—typically within 24 hours of being reported.
  • Our moderation systems are continuously updated to address emerging risks, such as grooming tactics or hidden CSAM.
5. Reporting and Enforcement
  • In‑app “Report” and “Feedback” features are available to flag harmful content or behaviors.
  • Reports involving minors are prioritized and typically reviewed within 24 hours.
  • Enforcement actions may include:
    • Content removal
    • Account suspension or permanent ban
    • Referral to law enforcement when legally required
6. Cooperation with Authorities

We actively cooperate with:

  • Law enforcement agencies
  • Child protection organizations
  • Regulatory authorities (where applicable)

In cases involving suspected abuse or exploitation, we provide necessary assistance in accordance with applicable laws.

7. Policy Review and Continuous Improvement
  • This Policy is reviewed and updated regularly to reflect emerging threats, industry best practices, and legal requirements.
  • We remain committed to maintaining a platform that is safe, age‑appropriate, and respectful for all users, particularly children.
8. Contact Us

If you encounter content or behavior involving potential harm to minors, please report it through:

  • Email: hermawandevi219@gmail.com
  • In-app: Use the “Report” or “Feedback” functions

We treat all reports with urgency, confidentiality, and in full compliance with applicable laws.